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Getting started

FAQs

Getting started

  • What can I do if I’m having trouble downloading or opening the Effect House desktop software?
    • Effect House is currently only supported on Mac OS and Windows. We also have different versions of Effect House for Apple chip and Intel chip versions of Mac, so make sure you’ve downloaded the correct version of the software. Make sure that you also have a strong internet connection before starting the download for Effect House. If you’re still having trouble, please check out our guide on How to get support.
  • Why can’t I log in to Effect House?
    • You can try going to tiktok.com, logging out of your account, then going back to the Effect House site and logging back in using your account. Make sure to have also read and agreed to the agreement shown on the screen after logging in with your TikTok credentials. If you’re still having trouble, please check out our guide on How to get support.
  • How will I know if there’s an update to Effect House?
    • When you open Effect House, a notification will appear if there is an update available. We will also post about updates on the Effect House “Latest” page and in our Discord community.

Creating effects

  • How do I add hint text?
    • Hint text can be added on the effect submission window in Effect House. Learn more about submitting an effect in our Submit your effect guide.
  • How do I add retouch/beautification/skin smoothing?
    • TikTok supports this functionality natively in our camera (select Enhance Mode in the top right of the camera). This way, creators can choose to add Enhance Mode to any effect.
  • How do I preview a Community Effect that I’m creating?

Submitting & publishing effects

  • How do I publish Community Effects to TikTok?
  • Are there submission guidelines for Community Effects?
  • Can I submit branded or sponsored Community Effects?
    • At this time, we’re not accepting any types of branded or sponsored effects. If you would like to submit a branded or sponsored effect, please reach out to the TikTok sales team.
  • Can I submit stickers and filters?
    • At this time, we only support effects. You can create a sticker or filter as part of your effect.
  • If I add a disclaimer, can I include content that isn’t mine in my Community Effects?
    • No, you can’t use someone else’s content in your Community Effects, even if you include a disclaimer. Their content is considered their intellectual property, and it can’t be used without the necessary licensing. Please see the “Intellectual property infringement” section of the Effect Guidelines for more information.
  • Do I own the Community Effects I create in Effect House?
    • TikTok claims no ownership rights to any Community Effects submitted through the Beta Program, except to the extent they incorporate the property of TikTok. TikTok has limited rights to use effects you submit, as described in the TikTok Effect House Terms of Service.
  • How long does the review process take after I’ve submitted a Community Effect?
    • Our team will do our best to review your Community Effect as soon as we can! Our reviews may take up to 3 business days from the day of submission, but some reviews may take longer. During the beta phases, we may be tweaking and improving the review process to create a better experience for our users. This might lead to longer than usual wait times.
  • Will I be notified when my Community Effect is reviewed?
    • Yes, you’ll receive a notification on your effect management page once your Community Effect is reviewed. We’ll let you know if your Community Effect doesn’t meet our guidelines and requires revision. If you have an email address on file with us, you’ll also receive an email once your effect is reviewed. Learn how to add an email address to your TikTok account.
  • How do I optimize a Community Effect that did not pass the QA test?
Note:
Note:

Even though an effect may pass QA, some effects may not work for lower-end devices (specifically Android devices). These effects will trigger the toast “This effect doesn’t work with this device” since they incorporate more technically demanding features like full body avatar, openGL ES, etc. Many effects are unable to be used by some Android phones due to their devices not supporting the WebGL used in Effect House. Community Effects work on most newer iOS and Android devices and do not currently work on deices equal to or lower than the following models: Samsung Galaxy J3, LG Leon H324, Huawei Honor 4X, and Cubot J3.

  • Why was my Community Effect rejected?
    • All Community Effects submitted must follow our Effect Guidelines. If you’d like to find out more about the review process, please check out our guide on How to get support.
  • Can I edit a Community Effect while it’s being reviewed?
    • If you want to make edits to an effect that is currently being reviewed or cancel your submission, click “Withdraw effect” in the “More” dropdown menu to withdraw that effect. Then you can submit a new effect from the Effect House desktop software. Learn how to manage effects after they’ve been submitted in our Manage your effect guide.

Managing effects

  • Can I edit a Community Effect after it’s been published?
    • If you’d like to make changes to a Community Effect after it’s been published, you will need to submit a new effect. You can also choose to deactivate your initial effect from the effect management page and then submit your new effect. Learn how to manage effects after they’ve been published in our Manage your effect guide.
  • Why was my Community Effect taken down after it was already published?
    • If your effect was taken down after it was published, it likely went against our Effect Guidelines, or one or more of the policies specified in the Effect Guidelines.
  • How do I deactivate or delete a Community Effect?
    • How you deactivate or delete a Community Effect depends on the status of your effect. Learn how to deactivate or delete an effect in the “Effect action menu” section of the Manage your effect guide.
  • How can I see analytics and performance data about my Community Effects?
    • Once your effect is active on TikTok, you can track its performance by navigating to the “Manage” page of the Effect House website. Learn more about the effect analytics we provide in our Effect analytics guide.
  • Can my Community Effects be private?
    • At this time, all active Community Effects are public by default. This means that users on TikTok can discover your effect and use it in their videos on TikTok. Note that effects on your profile will adhere to the visibility level that you set for your profile — for example, if your profile is private, your effect will be public and can be used by anyone, but others won’t be able to see the effect on your profile.

Sharing effects

  • How do I share my Community Effect with others?
    • There are several ways you can tell your friends, followers, and the TikTok community about your creation. Learn how to share your Community Effects in our Share your effect guide.
  • Why can’t users on certain devices or in certain countries use my Community Effects?
    • Some effects may not be available for all devices or in all countries. For example, effects that use certain high-performance features may not be available on lower-end Android devices. Some effects may not be available in all countries due to regional differences; we are mindful of content that may be offensive or culturally inappropriate in certain regions.
  • Why does my effect not work for some users?
    • Community Effects work on most newer iOS and Android devices and do not currently work on devices equal to or lower than the following models: Samsung Galaxy J3, LG Leon H324, Huawei Honor 4X, and Cubot J3.
  • Where will my Community Effect appear once it’s been approved and published?
    • There are several places on TikTok where you can see your effect. Learn where you can view your Community Effects on TikTok in our View your effect on TikTok guide.
  • How can my effects be more discoverable? Is there going to be an organic way for users to find effects other than our followers?
    • We love seeing your effects live in the app! While we can’t feature every effect in TikTok’s effect tray, we encourage all designers to promote their effects on the app by posting about what they’ve created. Discoverability is built into TikTok, which means your videos don’t only reach your followers – they have the potential to reach people far and wide. That means posting videos about your effects is a great way to introduce them to people all across TikTok.
    • You’re the best advocate for your creative effects! Consider making content creation part of your effect creation routine by posting regularly about new effects you’ve developed, trying out your effect with trending sounds and hashtags, and suggesting video formats that incorporate your effect. By thinking like a creator and keeping an eye on what audiences enjoy, you’re likely to discover both effect and content ideas that resonate. Our community of designers has already seen great results by posting videos about their effects on TikTok, leading not only to larger followings, but also to higher effect adoption.

Participation in Effect House

  • Can you share a product roadmap?
    • We can’t share a roadmap for Effect House — due to many variables, our timelines are always shifting. However, if there’s a feature you think we need to prioritize sooner, let us know by sharing in the feature requests channel of our Discord server!
  • How can I make effects for brands or become branded effect partners? Can I pitch my effects to brands?

Windows

  • My Effect House window is oversized and I am having trouble resizing it.
    • If you have a larger than expected Effect House window size, we recommend you change your screen resolution / dpi to a smaller number.
  • Keyboard shortcuts that I used for Effect House on Mac do not work for the Windows version.
    • Please refer to Mac and Windows keyboard shortcuts in the table below for guidance.
Command NameWindowsMacDisplay Name (Windows)Display Name (Mac)
ControlControlCommandCtrl
AltAltOptionAlt
DeleteBackspaceDeleteDelDel
ShiftShiftShiftShift